Privacy Policy for Friends Move Umzug

Last Updated: September 30, 2025

Introduction

Friends Move Umzug (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://friendsmove.com/ or use our services.

Information We Collect

Personal Information: Name, email address, phone number, address, and payment details when you request a quote or book services.
Non-Personal Information: Browser type, IP address, device information, and website usage data collected via cookies and similar technologies.
Service-Related Information: Details about your move, such as location, furniture type, and service preferences.

How We Use Your Information

To provide and manage moving, furniture assembly, and home services.
To process payments and communicate with you about your requests.
To improve our website and services through analytics.
To send promotional offers (with your consent).
To comply with legal obligations.

Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings. Essential cookies are required for website functionality, while optional cookies (e.g., analytics, marketing) require your consent.

Sharing Your Information

We may share your information with:

Service providers (e.g., payment processors, logistics partners).
Legal authorities when required by law.
Third parties with your consent.

We do not sell your personal information.

Data Security

We implement reasonable security measures to protect your data, including encryption and secure servers. However, no method is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Request data portability or restrict processing (where applicable).
Withdraw consent for cookie use.

Data Retention

We retain personal information only as long as necessary for the purposes outlined or as required by law.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

DMCA Notice

If you believe content on our website infringes your copyright, please send a notice to info@friendsmove.com with:

Your contact information.
Description of the copyrighted work.
Location of the infringing material.
A statement of good faith belief that the use is unauthorized.
A signed statement under penalty of perjury.

We will respond promptly to valid DMCA requests.

International Data Transfers

As we operate in Germany, your data may be processed in the EU. We comply with GDPR for data protection.

Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with an updated date.

Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Friends Move Umzug
Jahnstraße 28A, 67245 Lambsheim, Germany
Phone/WhatsApp: +49 1520 3237063
Email: info@friendsmove.com