Shipping and Delivery Policy

Last Updated: June 30, 2025

Overview

Friends Move offers delivery and assembly of purchases from IKEA, eBay, and other stores in Worms, Stuttgart, Frankfurt am Main, Heidelberg, Weinheim, Darmstadt, Kaiserslautern, and Lambsheim.

Delivery Terms

Delivery Times: Vary based on location and availability; estimated during booking.
Fees: Quoted upfront, including delivery and optional assembly. No hidden costs.
Conditions: Items must be accessible for delivery; customers ensure clear access.

Returns and Damages

Report damages within 48 hours of delivery to info@friendsmove.com.
Refunds or replacements issued if damage occurs during our transport.
Returns subject to retailer policies for purchased items.

Contact

For inquiries:
Friends Move
Jahnstraße 28A, 67245 Lambsheim, Germany
Phone/WhatsApp: +49 1520 3237063
Email: info@friendsmove.com